Every COD order, confirmed before it ships.

When a customer orders with cash on delivery (COD), nothing guarantees they will accept the parcel. Confirmation means calling the customer before the order ships to check they still want it, that their address, city and phone number are right, and that they will be there to pay the courier. Only confirmed orders go to the delivery company.

You send us your new orders. A Con-agence agent calls each customer, follows up on WhatsApp if they don't answer, and records the confirmed order in your brand dashboard. You then send confirmed orders to your courier in one click, or put them on hold.

Our agents are based in Morocco and speak with your customers in Darija or French, whichever the customer is most comfortable with.

We confirm your orders whatever courier you use. Sending confirmed orders straight from your dashboard works today with Riyalto Express. Using another courier such as Sendit, Cathedis, Ameex or Ozon Express? Write to us and we'll look at connecting it.

The agent calls again and follows up on WhatsApp. The order is marked “No answer” or “Callback” in your dashboard, so you always know where each order stands. Nothing goes to the courier without confirmation.

Yes. Confirmed orders land in your “Ready to send” list. You decide to send them to your delivery company, put them on hold, or cancel them.

Pricing depends on your order volume. Book a 15-minute walkthrough and we'll look at your business together and send you a quote.